BCG_SOCIAL-IMAGES_BUSINESS-OWNER_AH_V01

In this competitive and recession-squeezed market, providing superior customer service can make all the difference in both your reputation and your success. All business owners would like to believe their organization provides exceptional customer service. While many businesses boast about their standards, how many are truly successful in delivering a quality of customer service that keeps even the most demanding clients coming back for more? Smaller companies may find it difficult to compete with larger

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BCG_SOCIAL-IMAGES_BUSINESS-OWNER_AH_V02

One of the more onerous tax issues facing business owners is determining what type of employee compensation is taxable. This may be especially true for small business owners who often wear many administrative hats and may not have the luxury of an in-house accountant to answer complex tax reporting questions. Generally, an employee’s wages are considered taxable compensation. However, the term “wages” can be somewhat misleading. In addition to actual earned compensation, federal and many

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